Privacy & Security Policy
We endeavor to keep your private information safe with us. We have a longstanding policy that maintains the confidentiality of your personal and financial data that is necessary to provide service. This website policy does not cover information collected on sites linked to from the Website. We will not disclose your personal information unless we are allowed or required by law or if you tell us we can. We only make disclosures that are necessary to process your order and payment; such as address delivery, tracking, etc.
As you know, many companies sell the names of customers to others. We do not sell or rent your name or information to any other organization or business concern. E-mail addresses are used for correspondence only.
Kids & Parents
Please read our privacy and security policy. This website policy does not cover information collected on sites linked to from the Website. Our site is not intended for use by children, especially those under age 14. No one under age 14 is allowed to provide any personal information or use our public discussion areas, forums and chats. Minors between the ages of 14 and 17 must get the permission of their parent(s) or legal guardian(s) before making purchases or using the forum.
Prices & Payments
Prices are subject to change. Shipping charges are difficult to pre-determine. Our products range from feathers to cases of metal. A general rule of thumb is 10-15% of the total order. Prices are determined by weight and zone and the minimum shipping charge for UPS starts at approximately $5.00. Additional charges to the base shipping include: oversize packages, hazardous materials, residential fee and address correction fees. UPS charges $5-10 per package if the address is incomplete or wrong. A missing apt number or wrong zip misspelled street names these are all subject to this added charge. We try to ensure that packages are labeled correctly. In cases of our error, there will not be any additional fee, but if an address is given incorrectly, the customer is charged for the additional shipping fee. Feel free to call and obtain a more precise shipping charge.
Payments may be made by:
- School or Business Purchase Order Number (open acct) Net 30 days
- Open account for those with house accounts Net 30 days
- Credit Card Visa / Mastercard and American Express
- Check or money order (this must be received before order ships)
- Cash for pick up customers only do not mail cash
- COD UPS only they do not accept cash
732 North Yale Avenue
Villa Park, IL 60181:
Phone 630-832-6004, Toll Free 800-465-7382, Fax 630-832-6064
Snail mail for orders, catalog requests, inquiries and remittance P.O. Box 7027, Villa Park, IL 60181-7027
Please Visit Us!
We are happy to receive customers at our location. We are 20 miles west of the Chicago Loop and about 12 miles from Chicago OHare airport. We are here Monday through Friday from 9:00 a.m. to 5:00 p.m., Central Standard Time. We are open by appointment on Saturdays or can arrange a meeting.
© 2006 Graphic Chemical & Inc Company. All Rights reserved